nonetheless ihave not been privileged to recuperate seats on British airways Portion of my flight.My locator no. is AUOANL.My spouse is extremely let down just after becoming loyal to American for over twenty years.
I also wish to comment on the excellent service AA provides into the handicapped. I am 84 a long time previous and now need to have wheelchair support to have around in the airports. I was shocked and delighted in the assistance I acquired, and in addition at the attitudes from the individuals that assisted me Along with the wheelchair help, and also the motorists on the handicap carts in Charlotte airport. They have been all so helpful and very friendly too.
My flight was to leave at six a.m. meaning depart your bed and your own home ahead of the crack of dawn. Only to go through protection after which sit inside the airport lounge since the crew was not able to fly.
I are over the telephone for 3 several hours attempting to resolve a difficulty where my bag was break up open and my belongings missing.
You will find a middle aged African American girl with a short hair Slice and Eyeglasses at your Philadelphia Airport locale who refused to offer me her comprehensive title After i asked for it because of her despicable Frame of mind. She lastly explained to me her name was “D” and hid her name badge as she stated this. “D” doesn't ought to have a job in shopper service and especially not with your first-class check in space exactly where I encountered her. As I rushed previous the lengthy TSA line for the self service ticketing counter with only forty minutes until my flight departed I had been pleased to check out there was a cost-free kiosk. I began to retrieve my reservation and midway by way of this process “D” walked as many as me and explained “This is often for top notch passengers only” I looked up within the screen bewildered for the reason that there wasn’t any indication or indicator which the kiosks were top quality kiosks and Moreover I questioned how “D” knew I was or wasn't first-class and why she would make this sort of an assumption. I replied “Excuse me?” “D” condescendingly said “These kiosks are for top quality travellers only”.
just an electronic mail apologizing for your inconvenience due to the delayed flight would've been all I required from another person in your functions.
American Airlines,I'm so disappointed !!! I'd such a tough time with my disabled child!! You dropped my stroller seat belt, i had to walk many of the way within the airport holding my four years outdated daughter…and right after standing a single hour for the baggage declare they informed me to connect with your client service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
If you took time to rent certified persons to operate for the Airways then perhaps you wouldn’t be during the monetary wherewithal that you choose to’re encountering. It's possible you wouldn’t need to persistently oversell your seats in order that passengers boycott your airline and use other a lot more respected and reputable providers which include Southwest or United.
I am really unsatisfied with your consumer service!!! I Look At This believe it was more affordable for you To accomplish this to me than to operate the flight that I was originally on, as the flight was not whole.
There’s nothing like owning AA personnel get about gate forty six terminal d on Sunday, November three. Is that this their breakroom? 6 guys for an hour And that i see that numerous are “chiefs” about the uniform patch. I’m so glad I paid to hear Felix and Guerillmo yell and chortle for an hour
We boarded the airplane and there have been two wonderful gentlemen attendants. They served a person round of beverages in a short time and hardly ever arrived again close to and requested if we would have liked anything else to consume.
I would like to fly this Monday vs Sat but was told I can be billed a cost. That’s extraordinary , considering I happen to be flying with American for more than six yrs and would hardly ever look at flying with anyone else ever.
Lori went to talk to an attendant and explained to her that Aaron would be scared to generally be to the plane not understanding what was happening. Last but not least, following much convincing, Aaron was permitted to get off and fulfill Lori at the gate.
no. 0012309351902 from SNA to DFW. I used to be issued long term flight passes fantastic for just a yr. I'm writing to request that you just waive the $200 transfer demand when I'm able to use the passes.